Nail salon software for Singapore & Malaysia that cuts no-shows and upsells add-ons
Nail appointments run long and no-shows hurt. MyStudioWalker handles online booking, automatic add-on upsells, and staff commission so your chairs stay full.
- No-shows on long, multi-step appointments
- Add-on services like nail art or gel top coat forgotten at checkout
- Manually tallying commission across techs and services
Everything your nail salon needs
Online booking
24/7 self-serve booking with real appointment lengths per service — gel, extensions, and everything between.
See it →02Automatic add-on prompts
The moment a customer books a service, MyStudioWalker can prompt a discounted add-on — configurable per service, no manual upselling required.
See it →03Staff commission tracking
Flat, tiered, or per-category rates, calculated automatically on every ticket.
See it →04Nail salon POS & checkout
Close out the manicure, the gel add-on and any retail on one ticket — the tech’s commission is settled at the till, not at month-end.
See it →Move a booking. Then take the money.
Not a video. Drag an appointment to another nail tech or another time, then tap it to check the customer out — the two things a nail salon does fifty times a day, exactly as the real app does them.
Drag a booking to move it, or pull its bottom edge to make it longer. Two at once share the column. Tap one to check the customer out.
One ticket. Services, retail, and who earned the commission.
Ring up a walk-in here, or tap an appointment on the calendar above and check that customer out — both land on the same ticket. Every line carries the nail tech who did the work, so commission is settled at the till instead of reconstructed at month-end.
- Services and retail on the same ticket
- Split a payment across PayNow and cash
- Commission worked out line by line, per nail tech
Tap a service or a product to start a ticket.
You remember your regulars. Now the system does too.
What they had last time, how many sessions are left on their package, how much credit sits on the account — all on one row, before they have taken their coat off.
- Visit and spend history on every client
- Package balance and store credit on the row
- Phone numbers masked from staff who should not see them
Customers
8 customers
An acrylic set is not one price.
Short, medium, long — the same treatment quotes three different numbers. Software that can hold only one of them sends the real price list back to a whiteboard. Set the options once and the right one lands on the ticket.
- Several prices under one service
- Real durations, not one fixed slot length
- Hide a service from online booking without deleting it
Services
10 services
Press and hold the handle to drag a card and reorder how services appear on your online booking page.
An acrylic set is not one price. Set the options once and the right one lands on the ticket.
Two nail techs free, one pedicure spa. Only one of those bookings can happen.
A room is the second thing an appointment needs, and the one most booking software forgets. Tick the rooms a service can be done in and the slot closes online the moment they are all taken — even with a nail tech standing free. At the front desk you can still book over it; you are just told first.
- Online booking counts rooms, not just nail techs
- The free room is picked and shown on the appointment
- Take a room out of service without deleting it
Manage rooms
4 rooms · 4 services need one
Rooms limit how many appointments can run at once. Open a service and tick the rooms it can use — a service with no rooms ticked doesn't need one.
- VIP Room1 serviceOn
- Pedicure Spa 13 servicesOn
- Pedicure Spa 22 servicesOn
- Nail Art Bar1 serviceOff
Treatment rooms
Classic PedicureTick every room this service can be done in. Leave all unticked if it doesn't need a room — only ticked services are limited by room availability.
An appointment takes a nail tech and a room. Both have to be free.
Prepaid balances that count themselves down.
Sell ten sessions, or five hundred dollars of credit. Redemptions come off at checkout and expiry is tracked without anyone writing it in a book — which is where prepaid money usually goes missing.
- Session packs and dollar-credit packages
- Redeemed at the till, not in a ledger
- Expiry tracked per package
Packages
3 active · 1 archived
Redemptions come off at checkout. Nobody has to remember how many are left.
The session comes off at the till, and the client signs for it.
A prepaid client is the one an owner argues with. Here the package pays the bill like any other method, the balance drops by one in front of them, and on the iPad they sign for it with a finger — so "I never used that session" has an answer instead of a raised voice.
- The package pays the bill, so nothing is left owing
- The balance drops in front of the client, not later
- Their signature is stored against that redemption
The signature is filed against the payment line, so a disputed session has an answer.
Pay a nail tech the way you actually agreed.
A flat share of every service. A share that climbs once they pass a target. A different share per category. Or they rent the spot and you keep a cut. Set it once per person and the till does the arithmetic when the ticket closes — no spreadsheet open beside the software.
- Flat, step-up, per-category or rent — one per person
- Assistants earn on the work they help with
- Applied the moment a ticket closes
Staff
3 staff
Four schemes. Put each person on the one you actually agreed with them.
Whichever scheme a nail tech is on, the till works their cut out the moment the ticket closes.
Month-end without the spreadsheet.
Commission per nail tech, already worked out. A real profit and loss underneath it — takings, product cost, commission, rent, and what is actually left at the bottom.
- Commission ready to hand to payroll
- Profit and loss, not just a revenue total
- Every figure traceable back to a ticket
Reports
This month · to date
By staff member
Export CSV| Staff | Profile | Service revenue | Commission |
|---|---|---|---|
| ML Mei Lin | Master · 45% | S$1245.00 | S$560.25 |
| JH Jasmine Ho | Senior · 35% | S$625.00 | S$218.75 |
| SA Sofia Ang | Junior · 25% | S$280.00 | S$70.00 |
| Total | S$849.00 | ||
Flat, tiered or per-category rates. Every ticket updates this the moment it closes.
What is on the shelf, and what is about to run out.
Stock comes off when something is sold off the shelf or used up on a client. The value on hand and the reorder list are the two numbers your accountant asks for and the two nobody wants to count by hand.
- Value on hand, counted continuously
- Low stock judged against your own reorder points
- Retail sales deduct stock automatically
Inventory
6 products · 1 low on stock
Retail
- Cuticle OilCUT-015 · Avg cost S$8.00 · Retail S$18.0018S$144.00 on hand
- Nail PolishPOL-012 · Avg cost S$10.00 · Retail S$24.004S$40.00 on hand
- Top CoatTOP-015 · Avg cost S$9.00 · Retail S$22.0012S$108.00 on hand
Back bar
- Acrylic powderInternalACR-500 · Avg cost S$22.006S$132.00 on hand
- Gel base coatInternalGEL-BSE · Avg cost S$13.509S$121.50 on hand
- Acetone (1L)InternalACE-1L · Avg cost S$6.807S$47.60 on hand
Campaigns that run whether or not you open the app.
Birthdays, return-visit nudges, and a win-back for clients who have gone quiet. Write the rule once; the messages go out on their own, on the days you would have forgotten.
- Birthday and return-visit automations
- Win-backs for clients who stopped coming
- Switch one off without deleting it
Automatic campaigns
These run on their own once they are switched on — nobody has to open the app on the day.
- BirthdayEmails a client before their birthday, with a discount code if you set one.Discount 15 % off
- Win-backReaches out to clients who have not been in for a while.After 60 days awayDiscount 10 % off
- Package expiringWarns a client before their prepaid sessions lapse.Warn 14 days ahead
- Return-visit remindersNudges a client when a service is due again — the interval is set per service.
These run on their own. Nobody opens the app to send a birthday code.
It answers WhatsApp, and books the slot.
A price, a duration, who is free on Saturday — answered from your own menu, in your own prices, while you have both hands in someone’s hair. Then it takes the booking and puts it on the calendar, so the message that would have become a phone call at 9pm never does.
- Answers price and availability from your real menu
- Takes the booking straight onto the calendar
- Replies at 9pm, when you have already gone home
All of it on one screen, every morning.
Takings so far today, what is still on the books, who is working, and what is waiting on you. This is the screen the app opens on, and most days it is the only one an owner needs.
- Today's takings and the month to date
- The day's bookings in order, with status
- Revenue by nail tech as the day goes
Dashboard
Today's overview
Today's bookings
- 9amAliyah TanAcrylic Full Set · Mei LinConfirmed
- 9:30amSteph L.Gel Manicure · Jasmine HoConfirmed
- 10amKhairul B.Classic Pedicure · Sofia AngConfirmed
- 11amJia Wen LimGel Pedicure · Jasmine HoConfirmed
- 11:30amRachel LeeSpa Pedicure · Mei LinConfirmed
- 12pmMarcus GohFrench Tips · Sofia AngConfirmed
- 1:30pmWei MingAcrylic Fill · Jasmine HoConfirmed
- 2pmPriya N.Gel Manicure · Mei LinPending
- 2:30pmRachel LeeGel Removal · Sofia AngConfirmed
Today by staff
revenue · bookings- Mei LinS$260.003 bookings
- Jasmine HoS$205.003 bookings
- Sofia AngS$115.003 bookings
Simple, honest pricing.
14 days free, no card.
Start on Pro Team free for 14 days — every Pro Team feature. Switch to Solo Simple or stay on Pro Team after the trial. Cancel anytime.
Or $10.75/mo billed yearly
Start 14-day free trialNo credit card required
- 1 staff — for solo practitioners
- Unlimited bookings + public online booking page
- POS · Inventory · CSV customer import
- Sales + Payment Summary + Flat commission reports
- All transactional emails (incl. 1-hour reminder)
- Customer self-service link (reschedule / cancel)
- Schedule overrides
- iPhone & iPad app — on every plan
Or $17.08/mo billed yearly
Start 14-day free trialNo credit card required
- Up to 4 staff — add more seats any time
- Packages & prepaid credit
- Advanced commission profiles — tiered, override, category, assist
- Custom permission roles for the team
- Customer, Packages, Inventory & Performance reports
- P&L report + Xero sync
- Staff clock-in with geofencing
- Treatment photos & consent forms
No credit card required
- Unlimited staff
- Multi-outlet — 2 outlets included, $29/mo per extra
- Automatic marketing emails — birthday, win-back, package expiry, service reminders
- Export reports to CSV + PDF
- Google Analytics & Meta Pixel tracking
Prices in USD. Tax may apply.
Common questions about our nail salon software
Can customers book a specific nail tech online?
Yes — or they can choose "Any available" and get matched automatically, whichever they prefer.
Can I set up automatic add-on suggestions, like nail art or a top coat?
Yes — configure a discounted add-on per service, and it's offered to the customer the moment they select that service online.
Does it handle different appointment lengths for gel vs. extensions vs. a basic manicure?
Yes — each service has its own duration, so your calendar reflects real appointment lengths.
Is there a POS system for a nail salon?
Yes — included in every plan. Close out the manicure, the gel add-on and any retail on one ticket, record how the customer paid, and the tech’s commission is settled at the till instead of reconstructed at month-end.
Is it easy to set up and easy for my staff to use?
Setting up takes an afternoon — add your services and staff, set your hours, and you can take a booking the same day. There is nothing to install and no IT knowledge needed. The POS is deliberately simple, so a new nail tech can ring a customer up on their first shift; our entry plan is called Solo Simple for exactly that reason.
Is there a free trial?
Yes — 14 days, no credit card required.